Every day, teams and companies invest time and resources in strategies, products, and services to solve problems their users and customers may not have.

Start with the right question.

As a product design leader and user experience advocate, my focus is to ensure a deep understanding of the problems we're solving and the users we're solving them for, from ideation to commercialization. My role is to guide you in asking the right questions and solving the most impactful problems for our customers and our organization.

VISION & Strategy

ORGANIZATIONAL ALIGNMENT

outcomes & measures

Throughout my tenure as a design leader and user experience advocate, I've adhered to four fundamental tenets:

1. Autonomy

2. Transparency

3. Accountability

4. Trust

Learn more about my approach to people, practice, and product leadership. Contact me to discuss how I could help establish and mature your experience design organization.

After establishing teams, design systems, processes, and platforms, our job is to create products that solve real problems for real people. Explore some of my work from various industries including healthcare and education.

A significant challenge often overlooked by organizations and their customers is dealing with a range of products that lack consistency in layout, meaning, interaction, and approach to common tasks. While many companies rush into creating a platform and design system to tackle this issue, it often brings its own set of challenges and may not fully meet users' or business needs. For this initiative, I pushed my team and the organization to consider: "How could we deliver a unified workflow platform experience that caters to individual needs?"

We all like positive feedback and I’m no different. That said, I’m truly humbled and appreciative for the kind words I’ve received over the years. Please take a moment to read more testimonials.